Last updated January 12, 2024

ACA Code of Ethics

All members agree to abide by the ACA Code of Ethics and to report any professional disciplinary matter within 60 days of occurrence. This includes any charge, complaint or conviction about a criminal, civil or state board matter.

Licensure Status And Changes

Members must notify CALPCC with any change in licensure status--preferably within 3 months, and definitely before renewing.

If your status has changed from prelicensed to licensed:

► Your account settings allow you to upgrade your own membership level. Note that this will renew you at the same time. 

► Or if you prefer: we're happy to help upgrade your membership mid-term for you, so you don't have to renew yet. Just let us know.

Cancellation Policy

CALPCC has a no-refund policy on membership fees. We do not reimburse for any months remaining on your membership should you wish to cancel your membership early. 

Please note that our system automatically enrolls members in auto-renewal (see below). Members can disable this from their own accounts at any time prior to their scheduled renewal date.  

Event registrations may be canceled in advance for a full or partial refund. Please see individual events for their cancellation terms.

Auto-renewal

When joining CALPCC with online payment, our system automatically enrolls members in auto-renewal. This means that the credit card provided during registration will be kept on file and automatically charged 1 year from members' join date. 

We send out automated reminders prior to members' renewal dates. If members wish to update their credit card info or to let their memberships expire, we strongly encourage them to log in and edit or (if desired) remove "payment method" from their account page prior to their renewal date. Once a payment method has been removed without a new card added, auto-renewal has been successfully canceled. Please let us know if you would like any assistance.

After renewals have processed, we do not provide refunds. 

Note: If you do not cancel autorenewal prior to your renewal date and are experiencing extreme financial hardship, we may be able to provide a partial refund, minus processing fees. Please contact us to let us know your extenuating circumstances and a review team will consider your case.

Consent to Receive SMS Messages

As a condition of membership, CALPCC members consent, as a default, to receive SMS messages (including text messages), and telephone calls--including prerecorded and artificial voice and autodialed--from us or anyone communicating on our behalf at the specific number(s) you have provided to us, with service-related information, questions about your use of the Services, and/or Even Account and marketing information. Member consent may be changed at any time by replying STOP to any message or logging into your member account and changing your preferences. 

As a member, you certify, warrant, and represent that the telephone number you have provided to us is your contact number and not someone else's. You represent that you are permitted to receive calls and text messages at the telephone number you have provided to us. You agree to promptly alert us whenever you stop using a telephone number. Standard message and data rates may apply to all SMS messages (including text messages).

We may modify or terminate our SMS messaging services from time to time, for any reason, and without notice, including the right to terminate SMS messaging with or without notice, without liability to you.

Rules of Engagement - Online Communities

Online Communities and Community Portal

1) Please keep all posts, stories and comments respectful in tone and content.  

2) Please refrain from:

► Posting about general politics (not related to member concerns)

► Posting general questions not related to being a counselor (i.e., looking for a good hairdresser or pet groomer) 

► Posting on behalf of non-members

► Posting repeat content

► Using this listserv to overly promote or sell your items or business unless answering someone's request for referrals

If you participate in our Online Communities and Community Portal, you have read and agreed to the "rules of engagement." 

We moderate discussions, but if you have any concerns about the content, please reach out to us at listadmin@calpcc.org. 

To keep this a safe space with relevant discussions, members will be subject to removal from our online Community/ies if they do not follow these rules of engagement.  Thank you in advance for your attention to these guidelines.